Exciting Job Opportunity in Kisan Call Center

Are you passionate about supporting farmers and enhancing the agricultural landscape of India? The Kisan Call Center (KCC) is looking for enthusiastic individuals who want to make a real difference in the lives of farmers. If you’re ready to take on a fulfilling role that bridges knowledge and agricultural practices, this is the opportunity for you. Join us today for a job in kisan call center and be a part of a crucial initiative in the realm of agriculture!

About Kisan Call Center

The Kisan Call Center initiative, launched by the Ministry of Agriculture in India, aims to deliver essential information and expertise to farmers across the country. It serves as a direct line of support, offering guidance on agricultural practices, crop management, pest control, market prices, and more. With an aim to empower farmers, the Kisan Call Center plays a pivotal role in improving agricultural productivity and sustainability.

Job Responsibilities

As a member of the Kisan Call Center team, your main responsibilities will include:

Responding to farmer inquiries through phone calls and providing accurate information regarding agricultural practices.
Guiding farmers on pest management, soil health, crop selection, and irrigation techniques.
Updating and maintaining records of calls received and information provided.
Reviewing agricultural trends and staying abreast of new research developments to adequately assist farmers.
Collaborating with agricultural experts to create FAQs and informational resources for common queries.
Conducting follow-up calls to ensure farmers have understood the provided information and are satisfied with the assistance.
Assisting in training sessions for new employees as needed.

Ideal Candidate Profile

The ideal candidate for this role will possess the following qualifications and traits:

A Bachelor’s degree in Agriculture, Horticulture, or a related field is preferred.
Strong communication skills, both verbal and written, with proficiency in Hindi and English (knowledge of regional languages will be an added advantage).
Strong interpersonal skills with a commitment to providing excellent customer service.
Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
A genuine interest in agriculture and supporting farmers in their endeavors.
Experience in call center operations or customer support is a plus.
Computer literacy with familiarity in MS Office and call center software.

Work Environment

The Kisan Call Center offers a dynamic and supportive work environment:

Friendly and diverse team of professionals dedicated to agricultural advancement.
Regular training and development programs to enhance your skills and knowledge.
Flexible working shifts to accommodate various schedules.
Opportunities for career growth within the organization.
Contribution to meaningful projects that directly impact the farmers’ lives.

Salary and Benefits

We recognize and reward the hard work of our employees. The salary for this position is competitive and will be based on experience and qualifications. Additionally, we offer:

Health insurance coverage.
Paid time off, including vacation and sick leave.
Performance-based incentives.
Retirement benefits.

Application Process

If you are excited about the opportunity to join the Kisan Call Center and make a positive impact on the agricultural community, we would love to hear from you. To apply for this position, please fill out the application form available on this page. Include your resume and a cover letter that outlines your motivations for applying and how your skills align with the job responsibilities.

Join us in our mission to empower farmers and enhance agricultural practices across India! Your contribution could be the key to improving countless lives.